General - FAQ

Announcements

• SAL (Small Packet) No longer available
• AIR (Small Packet) available now!

FAQ Shipping

• Shipping Options: EMS, SAL Registered, AIR (small packet), SAL (small packet), Via Sea
• Shipping Costs
• Can I buy from you wherever I am in the world?
• Is the shipping and product cost the final total I will have to pay?
• Items missing from SAL (small packet) parcels
• Shipping Returns

FAQ Products

• Is the product I am interested in compatible with what I already have?
• I can’t find the product I am looking for on your website, can you source it for me?
• The products I received are damaged or not what I ordered, what do I do?

FAQ Website

• How do I see pricing in my currency?
• How does the auction category work?
• I have requested a new password to log-in to my account but it never arrived in my Inbox

FAQ Payment

• How does Payment / Payment Authorization works?
• What is available payment method?

FAQ BanzaiHobby Affiliate Program

• BanzaiHobby Affiliate Program